Refunds and Exchanges

Before purchasing tickets and passes, carefully review your event and seat selection. Policies set forth by our clients, including venue/facility managers and teams, prohibit cpsl.ca from issuing exchanges or refunds after a ticket has been purchased.

Cancelled Events
Occasionally, events are cancelled or postponed by a team or a venue/facilities manager due to inclement weather conditions or other situations that affect the staging of the event. If this occurs, cpsl.ca will make every effort to ensure you receive a prompt refund of the ticket /pass purchase price and all other related service and convenience charges. If an event is cancelled, please contact us for information on obtaining a refund. If the event is moved or rescheduled, the venue/facility manager or the CPSL may set limitations on the refund. Please contact us for exact instructions.

Please make sure to include/provide your cpsl.ca account (confirmation) number so we can expedite your refund if applicable.

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